Frequently Asked Questions
Why should I book through a travel agent?
Why is your quote different to another travel agent?
Will I pay more if I book through an agent?
Even in the age of online booking, Outside The Box Holidays is a great source of information. We can make sure that your trip is tailored to you, assist you in case of unexpected problems, and help you anticipate potential issues in advance.
Outside The Box Holidays is available to you from the moment quote until you return back from paradise to assist with anything.
Will I pay more if I book through an agent?
Why is your quote different to another travel agent?
Will I pay more if I book through an agent?
Outside The Box Holidays charges no additional fees when booking packages to Mauritius. We charge you the exact same rate as quoted by the operator we are booking through.
Why is your quote different to another travel agent?
Why is your quote different to another travel agent?
Why is your quote different to another travel agent?
Every travel agent uses the same tour operator to get their packages from. It is important to make sure you are comparing apples with apples. It can be that a different airline, class of travel, meal plan, room type or slightly dates of travel has been quoted.
When booking a certain star rating of hotel, you also need to make sure you are
Every travel agent uses the same tour operator to get their packages from. It is important to make sure you are comparing apples with apples. It can be that a different airline, class of travel, meal plan, room type or slightly dates of travel has been quoted.
When booking a certain star rating of hotel, you also need to make sure you are not comparing an entry level 4 star with a 4 star superior hotel.
Can you trust Outside The Box Holidays?
Can you trust Outside The Box Holidays?
Why is your quote different to another travel agent?
You can without question trust Outside The Box Holidays.
When making payment, I let you pay the third parties directly so that you know your booking is safe and secure. No money comes to me directly.
I am also part of the e-Travel consortium who are reputable within the travel industry and have been around for many years. You can visit thei
You can without question trust Outside The Box Holidays.
When making payment, I let you pay the third parties directly so that you know your booking is safe and secure. No money comes to me directly.
I am also part of the e-Travel consortium who are reputable within the travel industry and have been around for many years. You can visit their website www.etravel.co.za.
While Outside The Box Holidays is relatively new, I have been in the industry for more than 18 years.
I partner with some well known operators like World Leisure Holidays, Beachcomber, The Holiday Factory and Thompsons so feel free to call them and ask about me.
Should I take out travel insurance?
Can you trust Outside The Box Holidays?
Should I take out travel insurance?
It is always recommended to take out travel insurance. Anything can happen when on holiday.
There could be unexpected delays, loss of baggage, medical emergencies to name a few.
When paying by credit card, travel insurance is normally covered but make sure you understand exactly what you are covered for.
Rather safe than sorry.
I personally always take out travel insurance.
What are the payment terms?
Can you trust Outside The Box Holidays?
Should I take out travel insurance?
It is different with every operator however most tour operators require a deposit covering the flight portion of your trip within 24 hours of booking. This is because airport taxes change daily and until such time the ticket is issued, your flight price could change.
If travelling in low season (outside school holidays and peak periods) th
It is different with every operator however most tour operators require a deposit covering the flight portion of your trip within 24 hours of booking. This is because airport taxes change daily and until such time the ticket is issued, your flight price could change.
If travelling in low season (outside school holidays and peak periods) then final payment is required 6 - 8 weeks prior to departure. Peak season final payment is required 12 - 14 weeks before.
If travelling within 2 – 4 weeks of travel, some hotels require full payment before they will confirm your accommodation.
Is my rate secure after a deposit is paid?
Is my rate secure after a deposit is paid?
Is my rate secure after a deposit is paid?
While some operators get their contracts in South African Rand to secure the rates, a lot contract in Euros and Dollars.
What this means is that every time there is a change in rate of exchange, your booking will be affected.
It is recommended that you try and pay for your booking in full as soon as possible as to secure your rate without any additional surprises.
Should I take the all-inclusive option?
Is my rate secure after a deposit is paid?
Is my rate secure after a deposit is paid?
South African travellers like to know what they are in for when going on holiday.
If you eat and drink a lot then yes, All-Inclusive is the way to go.
If you are not a big drinker, happy to have a late breakfast and an early dinner then you could stick with half board bearing in mind that any drinks or food consumed will be charged for.
We a
South African travellers like to know what they are in for when going on holiday.
If you eat and drink a lot then yes, All-Inclusive is the way to go.
If you are not a big drinker, happy to have a late breakfast and an early dinner then you could stick with half board bearing in mind that any drinks or food consumed will be charged for.
We are a family of 4 and I have personally taken out all-inclusive as I wanted no surprises when checking out.
How much money should I take with me?
Is my rate secure after a deposit is paid?
Where can I exchange money when in Mauritius?
This all depends on what you want to do in Mauritius. If you plan on exploring the island then cash for taxis, tips, food, drinks and entry fees will be required.
If staying in the resort, all hotels except credit cards and you can pay when you check out of the hotel.
Where can I exchange money when in Mauritius?
Where can I exchange money when in Mauritius?
Where can I exchange money when in Mauritius?
You can exchange money when you land in Mauritius at the airport.
If you have informed your bank you are travelling, you will be able to draw money from your bank card at any ATM.
Some hotels offer foreign exchange services at reception.